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About 21st Century Insurance
Since 1958, 21st Century Insurance has been dedicated to providing customers with superior coverage and service while helping them save money on auto insurance. 21st Century Insurance is part of the Farmers Insurance Group of Companies®, a leading U.S. insurer of automobiles, homes and small businesses that also provides a wide range of other insurance and financial services products. Farmers Insurance serves more than 10 million households with more than 20 million individual policies across all 50 states through the efforts of over 50,000 exclusive and independent agents and nearly 24,000 employees.
Rating
A.M. Best has affirmed the financial strength rating of A (excellent) for Farmers Insurance Group (Farmers) and its members as of August 2014.*
Customer Service
21st Century Insurance has nearly 2,000 employees focused on delivering excellent service to their customers. This great environment results in award-winning service: they have been awarded the Market Tools Consumer SatTM Achievement in Customer Excellence (ACE) award five times. To see what some of their customers are saying, join the conversations on Facebook and Twitter or read some of their ratings and reviews.
For claims, they help you get your car back on the road by offering the Farmers Circle of Dependability Program. This program consists of a trusted network of more than 2,200 repair facilities nationwide, all of which provide customers with fast service and high-quality repair work that is guaranteed as long as they own their car. Of course, you can always use any repair shop. The choice is yours.