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About Liberty Mutual Insurance

Liberty Mutual is the #1 sponsored auto and home insurance program in the country. With over 40 years of specialization in this market, they are endorsed by more than 15,000 organizations, including employer groups and alumni and professional associations.

Liberty Mutual’s auto and home program stands apart from the competition, because they are the only carrier to offer multichannel distribution with three convenient enrollment options. Customers can consult with a local agent at one of the 360+ offices countrywide or choose to enroll through the internet or one of the national call centers. Whatever the option, they deliver the highest level of personalized service.

Financial Strength

Boston-based Liberty Mutual Insurance Group is a diversified global insurer, the third-largest property and casualty (P&C) insurer in the U.S. based on 2012 direct written premium and the fifth-largest P&C insurer in the world based on 2012 gross written premium.

Liberty Mutual has the proven financial depth and breadth our customers can depend on. They are a Fortune 100 corporation and one of the most diversified property and casualty insurers in the world.

Financial Strength Ratings:
     * A.M. Best Co. → 'A' (Excellent) *
     * Moody's → 'A2' (Good)
     * Standard & Poor's → 'A-' (Strong)

Ranked 76th on the Fortune 500 list of largest US corporations based on 2013 revenue.

Customer Service

Liberty Mutual offers superior products and services, and they continually work to improve their programs to meet their customers’ evolving needs. They’re proud to know that their enduring commitment to expert advice, caring service, and quality coverage has earned the loyalty of their customers.

Claim Handling

They provide efficient, fair claims handling, as well as a broad range of services and caring support to meet the individual needs of customers.

  • 24-Hour Claims Assistance online or via a national toll-free hotline, or on a mobile device
  • 49 Claims Centers nationwide
  • Many claims handled in just one call or within 72 hours
  • Catastrophe Rapid Response Unit for storms and natural disasters
  • Over 4,162 claims staff on hand

*Three of the highest ratings of 16 by one of America's leading insurance rating services. A.M. Best is an independent rating organization that assigns ratings measuring financial strength or claims-paying abilities. They consider factors such as overall operating performance, asset6 quality, financial flexibility, and capitalization. These ratings are current as of 2013. Each company's policies have their own terms, exclusions, limitations and reductions for keeping them in force. Contact SelectQuote Auto & Home Insurance Services for more details.